October 3-6: Conference | October 4-6: Show | Las Vegas Sands Expo & Convention Center
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| Advanced Gaming Institute | ||
| This special Monday program has been redesigned to offer more intensive, workshop-style training in a variety of gaming operation fields. Rising managers will find particular interest in its strong marketing focus, which will discuss in detail player tracking and evaluation, direct marketing strategies, social media, tourism partnerships and amenities. | ||
| Monday, November 15, 2010 | ||
Facilitator: Nancy Smith - Chief Executive Officer, Masterminds Speaker:Brandie Feuer - Director of Marketing & Innovation, Tropicana Las Vegas Jeff LaFrance - Marketing Manager, FireKeepers Casino Andrea Roqueni - Director Of Public Relations, Planet Hollywood Hotel & Casino | ||
Bronze Sponsor: All that data your players' club gathers is worth nothing unless you can analyze and use it to create more business. This session will examine how to identify important players, understand their gaming choices, study customer segments and define methods to increase customer loyalty. Experts will explain how to go the extra mile and determine entertainment preferences, identify outcomes and assess game interfaces that return the most money to your bottom line.  Facilitator: Marlene Reyes - Executive Vice President & Chief Client Officer, The Fine Point Group Speaker:Meera Rosser - Corporate Director of Marketing, Jacobs Entertainment Inc. Bree Tepley - Direct Mail Manager, Lucky Eagle Casino Ralph Thomas - Corporate Vice President of Database Marketing, Seminole Hard Rock Gaming | ||
Facilitator: Craig Border - Director of Database Marketing, Marketing Results, Inc. (MRI) Speaker:Matt Gallagher - Vice President of Marketing, Snoqualmie Casino Mario Maesano - Senior Director of Marketing, Lumiere Place Casino & Hotels and River City Casino Mike Montross - Vice President of Marketing, Lakes Entertainment | ||
Facilitator: Roy Student - President, Applied Management Strategies Speaker:Rory Fagan - Director, Hospitality, Gaming and Entertainment, SAS Software Randy Fine - Managing Director, The Fine Point Group Rom E. Hendler - Senior Vice President and Chief Marketing Officer, Las Vegas Sands, Inc. Scott Kreeger - Senior Vice President of Corporate Operations, Station Casinos, Inc. Ralph Thomas - Corporate Vice President of Database Marketing, Seminole Hard Rock Gaming | ||
Speaker: Chuck Underwood - Founder & Principal, The Generational Imperative, Inc. | ||
| Casino Design - Building the House | ||
| This track is designed to address the latest trends in the overall development of casino projects for casino operators, developers, investors, architects, engineers and interior designers. Content will explore the redesign of existing properties, master planning, mixed-use spaces, amenities and overall best practices in the world of casino design, architecture and construction. | ||
| Tuesday, November 16, 2010 | ||
Moderator: David Schwartz - Director, Center for Gaming Research, University of Nevada, Las Vegas (UNLV) Speaker:Paul Berry - Vice President of Hotel Operations, ARIA Resort & Casino JF Finn III, AIA LEED AP - Principal & City Center Project Executive, Gensler John Restrepo - Principal, RCG Economics LLC | ||
Bronze Sponsor: Even though the construction of new projects has slowed, casino design is alive and well in Indian Country. Most tribal casinos realize that the slowing market gives them opportunities to redesign and renovate their properties in fresh and exciting ways that can attract and retain customers. From restaurants to retail, hotel rooms to spas, subtle and sometimes dramatic modifications can refresh and reposition amenities within a property.  Moderator: Rochanne L. Hackett - Managing Director, National Gaming Development, Wells Fargo Bank N.A. Speaker:Brian Fagerstrom, AIA - President, WorthGroup Architects Gary E. George - CEO, Wildhorse Resort & Casino Barry Thalden, AIA - Partner, Thalden-Boyd-Emery Architects | ||
Bronze Sponsor: The "new normal" means casino operators need to do business in a new and different way, but the basics still remain. Operators need to deliver guests more value, but with the proper resources. This session will focus on reinventing venues with minimal time and achievable construction budgets, while demonstrating how design and proven strategies can have significant impacts on a venue. Experts will outline appropriate design strategies illustrated by "before and after" examples.  Moderator: Jane Lee - Managing Partner, American Project Management, LLC Speaker:Robert Dollar - Vice President, The Friedmutter Group Jeff Ehret - President, The PENTA Building Group Jon Lucas - President and General Manager, IP Casino Resort Spa | ||
Moderator: Julie Brinkerhoff-Jacobs - President & CFO, Lifescapes International, Inc. Speaker:Joel D. Bergman, AIA - Chairman, Bergman, Walls & Associates, Ltd. Don Brinkerhoff - Chairman & CEO, Lifescapes International, Inc. Brad Friedmutter - Founder & CEO, The Friedmutter Group Ethan Nelson - President, Steelman Partners | ||
| Wednesday, November 17, 2010 | ||
Moderator: Raj Chandnani - Vice President, Strategy, WATG Speaker:Jonathan Douglas, AIA - Managing Principal, VOA Associates Inc. Joe Emanuele - Vice President of Design and Development, Hard Rock International Bhavna Mistry - Senior Vice President of Design & Construction, Pinnacle Entertainment, Inc. Richard J. Rizzo - Vice Chairman, Perini Building Company | ||
Moderator: William Weinaug - Executive Vice President, X-nth Speaker:Tony Cosentino - Project Design Coordinator, Perini Building Company Stuart Paisano - Council Member, Sandia Henry Shields - Director of Analysis, MGM Resorts International | ||
Moderator: Chuck Bragitikos - President, Vibrant Development Group Speaker:Jon Gray - VP of Brand and Revenue Development, Palms Casino Resort Bob Henry - Principal, Robert D. Henry Architects Michael Soll - Executive Vice President, The Innovation Group | ||
| Compliance, Law & Regulation | ||
| This track addresses the legal concerns of commercial casinos, gaming equipment manufacturers, Native American gaming operations and the online gaming market. Topics will include state, federal and international regulations as well as issues ranging from bankruptcy and financial compliance to unionization and VLT expansion. | ||
| Tuesday, November 16, 2010 | ||
Gold Sponsor: Manufacturers and distributors of gaming devices are experiencing greater and more complex compliance issues as more jurisdictions allow the operation of slot machines. This session will discuss determining if distributing gaming devices in a new jurisdiction is legal and the handling a difference of opinion on the matter of legality. Experts also will examine how to maintain the good standing of existing licenses in the US and throughout the world and explore other "hot button" global and domestic compliance issues for manufacturers and distributors.  Moderator: Patricia Becker - Executive Director, International Gaming Institute, William F. Harrah College of Hotel Administration - UNLV Speaker:Marc Comella - Vice President, Regulatory Compliance, Bally Technologies, Inc. Lynn Dayton - International Compliance Director, International Game Technology (IGT) Robert Russell - Gaming Analyst, Regulatory Management Counselors, P.C. | ||
Gold Sponsor: Join casino operators, gaming regulators and gaming equipment suppliers, who will discuss current trends, recent concerns, and their complimentary, and sometimes conflicting, goals. This session also will address the regulatory challenges presented when a gaming venture is licensed in multiple U.S. and international jurisdictions. These industry leaders will share their recent successes, challenges and "wish lists," while discussing practical solutions for keeping gaming markets current and vibrant. Moderator: Lloyd Levenson - Chief Executive Officer, Cooper Levenson, Attorneys at Law Speaker:Marc Comella - Vice President, Regulatory Compliance, Bally Technologies, Inc. Mark Lipparelli - Member of the Board, Nevada Gaming Control Board Kevin O'Toole - Executive Director, Pennsylvania Gaming Control Board Timothy Wilmott - President & COO, Penn National Gaming, Inc. | ||
Gold Sponsor: The union movement has always had a place in the gaming industry. From construction to operation, unions have long played a role in the development of the gaming industry. At this session, union representatives, gaming attorneys and casino operators will discuss the current state of union organization in commercial and tribal casinos nationwide. Moderator: Russell Lichtenstein - Senior Partner, Cooper Levenson, Attorneys at Law Speaker:Richard Moskowitz - Executive Director, Employee and Labor Relations, Foxwoods Resort Casino D. Taylor - Secretary & Treasurer, Culinary Workers Union, Local 226 Dave Waddell - Attorney, Regulatory Management Counselors, P.C. | ||
Silver Sponsor: Regulatory trends in Europe reflect demands for national legal sovereignty in the gaming area, but also for economic transparency and cooperation. Each country has its own gaming laws, but European Union (EU) pressures could, in the longer term, lead to the dismantling of the remaining monopolies. The current economic crisis and smoking bans have had their impact, but some industries are already bouncing back. Investment is returning as markets stabilize, but it is the issue of Internet gambling that is having the most impact. Learn how land-based and online gaming companies are not only co-existing, but thriving together, and how land-based casinos are establishing their own online operations. With monopoly protection being changed and the open-market ruling, could the European model be the basis for future regulations around the world? This session will review the changes and explain how it impacts the gaming industry in the different countries.  Moderator: Julian Harris - Partner, Harris Hagan Speaker:Nadia Hristova - Member of the Management Board, Bulgarian Gaming Association Indrek Jürgenson - CEO, Olympic Entertainment Group AS Robin Le Prevost - Director of eCommerce Development, Alderney eGambling Limited | ||
| Wednesday, November 17, 2010 | ||
Gold Sponsor: Through the Title 31 law, the U.S. government has controlled cash transactions above $10,000 in casinos for many years. Now, with the possible introduction of Internet gambling and the expansion of land-based operators into international jurisdictions where cash reporting procedures are not as stringent, compliance departments must be diligent. At this session, experts will discuss the ramifications of the new areas of gaming, focusing on how U.S. and international laws cover these expanded operations. Moderator: Thomas Peterman - Senior Vice President & General Counsel, MGM Grand Hotel & Casino Speaker:Tom Bechtel - Chief Operating Officer, New Wave Automation Brian Ferrilla - Founder and Managing Director, Resort Advantage Peggy Jacobs - Executive Director of Finance, MGM Grand Hotel & Casino | ||
Gold Sponsor: As bankruptcy filings increase in the gaming industry, lenders are becoming casino owners. While there were always provisions in debt instruments allowing for a lender to exercise a security interest in the case of a default, most lenders never expected that contingency to occur. During this session, casino owners, lenders and regulators will come together to discuss the numerous issues raised when a lender wants to become a casino owner, the special exceptions sometimes made for these lenders, and the regulatory approaches of various jurisdictions. Moderator: Lynne Levin Kaufman - Partner, Cooper Levenson, Attorneys at Law Speaker:Nicholas Casiello - Partner, Corporate, Fox Rothschild LLP Edward King - Managing Director, Morgan Stanley, Investment Banking Division Steven R. Strom - Managing Director, Global Co-Head, Recapitalization & Restructuring Group, Jefferies & Company, Inc. | ||
Gold Sponsor: The transition of the Obama Administration has meant a new approach to gaming in the U.S., whether it be in commercial or Native American casinos or on the Internet. This session will bring together experts to explain how the Obama Administration views developments in the gaming industry. Federal legislative plans for Internet gambling and other issues vital to the gaming industry will be front and center in this discussion. Moderator: Frank Fahrenkopf, Jr. - President & CEO, American Gaming Association (AGA) Speaker:Jason Giles - Deputy Director & General Counsel, National Indian Gaming Association (NIGA) Sara Rayme - Executive Director, Government Affairs, MGM Resorts International Troy Stremming - Senior Vice President of Governmental Affairs, Ameristar Casinos, Inc. | ||
| Thursday, November 18, 2010 | ||
Gold Sponsor: With the approval of video lottery terminals in bars, restaurants and other public establishments, Illinois joins several other states where VLTs have ventured beyond the traditional gaming venues of racinos and casinos. This session will examine how the legislation was written and some of the issues that were not addressed. Panelists will discuss the impact on the casinos, regulators and the community, and if a similar gaming regime could develop in other jurisdictions. Moderator: Robert Cantwell - Partner, Gallop, Johnson & Neuman, L.C. Speaker:Robin Drummond - Vice President of Sales, SPIELO, Lottomatica's Government Sponsored Gaming Division Alex Dungan - Vice President Business Development, Bally Technologies, Inc. Richard Williamson - Senior Vice President Operations, Americas, BMM Compliance | ||
Gold Sponsor: The current wave of bankruptcy in the gaming industry pits companies against lenders, with attorneys required to sort out the intricacies. This session will examine how competing reorganization plans are evaluated and offer a new way to maximize value for secured creditors, owners and vendors. The panel will focus on the tools and options available in Chapter 11 proceedings to maximize value for all parties, and specific attention will be placed on 363 bankruptcy sales as effective vehicles to maximize going concern value for secured creditors, vendors and owners. Moderator: Eric Browndorf - Partner, Cooper Levenson, Attorneys at Law Speaker:Gerald Gordon - Attorney, Shareholder, Gordon Silver Fred Kraus - Vice President & General Counsel, The Venetian Resort-Hotel-Casino | ||
| Conference Keynote | ||
| Wednesday, November 17, 2010 | ||
Bronze Sponsor: Exclusively for conference attendees, hear from the president, CEO, and chairman of Harrah's Entertainment, Inc. address The Stockholm Syndrome: Why Addressing the Misinformation that Plagues Gaming is our Top Priority.  Speaker: Gary Loveman - President, CEO & Chairman, Caesars Entertainment, Inc. | ||
| Conference Luncheon | ||
| Monday, November 15, 2010 | ||
Speaker: Paul Steelman - Chief Executive Officer, Steelman Partners | ||
| Finance - The Bottom Line | ||
| This track is designed for senior casino operators involved in finance, as well as investors and analysts of gaming operations. Content is focused on investment issues and opportunities, including mergers and acquisitions, refinancing, lending sources, bankruptcy and more. | ||
| Tuesday, November 16, 2010 | ||
Bronze Sponsor: In today's difficult mergers and acquisitions environment, there is a growing demand for industry-focused, discreet and unbiased strategic and financial advice, which, historically, has not been available from the large investment banks. This personalized service often comes from smaller investment advisors that bring buyers and sellers together in an objective and beneficial manner for each party. At this session, learn how these firms are able to create value for all parties involved and why boutique investment banks are uniquely positioned to leverage their hands-on approach to deal making.  Moderator: Joseph Weinert - Senior Vice President, Spectrum Gaming Group Speaker:David Berman - Founder & CEO, REGAL Capital Advisors Bill Lerner - Principal/Gaming Analyst, Union Gaming Group Matt Sodl - Managing Director, Innovation Capital, LLC | ||
Bronze Sponsor: The financial foundation of the gaming industry has been shaken over the past two years. From bankruptcies and takeovers to valuation and declining gaming revenues, chief financial officers have had a rough ride. At this session, some of the sharpest CFOs from leading operators will share their insight into the gaming industry and their outlook for 2011 and beyond.  Moderator: Andrew Zarnett - Managing Director, Deutsche Bank Securities Speaker:Jennifer C. Bryant - Chief Financial Officer, Valley View Casino & Hotel Jeff Burge - CFO, The Cosmopolitan of Las Vegas Bill Clifford - Chief Financial Officer, Penn National Gaming, Inc. Steve Manzanares - Vice President & CFO, Treasure Island | ||
Moderator: Frank Fantini - CEO & Publisher, Fantini Research Speaker:Patrick W. Cavanaugh - Executive Vice President, CFO & Treasurer, International Game Technology (IGT) Neil Davidson - Chief Financial Officer, Bally Technologies, Inc. Scott Schweinfurth - Executive Vice President, CFO & Treasurer, WMS Industries | ||
Bronze Sponsor: While the gaming industry has come through previous recessions relatively unscathed, the most recent recession has hit the industry hard. Along with bankruptcies, plunging revenues and layoffs, the recession has brought a new awareness that the business has fundamentally changed. This session will analyze the impact of the recession and try to understand changes in gaming behavior and if they are short- or long-term shifts. Experts will identify key data to watch to determine if the market and behavior are recovering, and they also will discuss the development of short- and mid-term strategies to address consumers' behavioral changes. Moderator: Mark E. Dvorchak - Managing Partner, Pro Forma Advisors Speaker:Christopher Baldwin - Managing Director, Bank of America Merrill Lynch David Brents - General Manager, Morongo Casino Resort and Spa Cory Morowitz - Chairman & Managing Member, Morowitz Gaming Advisors, LLC | ||
| Wednesday, November 17, 2010 | ||
Bronze Sponsor: Just a few years ago, the valuation of a casino property included the enterprise value of the business combined with the skyrocketing real estate value of the land it sat on. Today, with plunging gaming revenues and declining real estate prices, a casino's value is more uncertain than ever. At this session, experts will do the numbers and outline the metrics for casino valuation.  Moderator: Adam Rosenberg - Managing Director, Global Head of Gaming Group, Goldman, Sachs & Co. Speaker:Mark Harms - Chairman & Chief CEO, Global Leisure Partners (GLP) John Knott II - Executive Vice President, CB Richard Ellis Alex Picou - Managing Director Gaming, Lodging, Travel & Leisure, FBR Capital Markets Richard S. Welch - Principal, Colony Capital, LLC | ||
Gold Sponsor: As bankruptcy filings increase in the gaming industry, lenders are becoming casino owners. While there were always provisions in debt instruments allowing for a lender to exercise a security interest in the case of a default, most lenders never expected that contingency to occur. During this session, casino owners, lenders and regulators will come together to discuss the numerous issues raised when a lender wants to become a casino owner, the special exceptions sometimes made for these lenders, and the regulatory approaches of various jurisdictions. Moderator: Lynne Levin Kaufman - Partner, Cooper Levenson, Attorneys at Law Speaker:Nicholas Casiello - Partner, Corporate, Fox Rothschild LLP Edward King - Managing Director, Morgan Stanley, Investment Banking Division Steven R. Strom - Managing Director, Global Co-Head, Recapitalization & Restructuring Group, Jefferies & Company, Inc. | ||
Bronze Sponsor: The ease at which casino companies, up until a few years ago, financed expansion, mergers and acquisitions and capital improvements has been replaced with either unavailable capital or complicated deals that require high interest rates and/or restrictive covenants. At this session, learn where the money is and how commercial and investment banks are evaluating deals involving gaming companies and individual casinos. Experts also will discuss alternative financing.  Moderator: Bill Newby - Managing Director, Global Head of Gaming Investment Banking, Jefferies & Company Speaker:Duane Bouligny - Managing Director, Loan Syndications and High Yield, Wells Fargo Securities Dean Decker - Managing Director, Investment Banking, Credit Suisse Simon Furie - Managing Director, Lazard Freres & Co, LLC Bryan Slotkin - Managing Director, Goldman, Sachs & Co | ||
Bronze Sponsor: The Native American gaming market has been quite volatile recently and has generated investor concerns about lending to tribal gaming operations in the future. Defaults on tribal gaming loans and subsequent court decisions have made it even more difficult for tribal operations to obtain money—but all is not lost. Experts at this session will help attendees understand the critical components and criteria for lending in Indian Country, the risks and rewards of lending to Native American entities and casinos, and the sector's future investment opportunities and how to access them. Moderator: John Maxwell - Managing Director, Jefferies & Co. Speaker:Leo Chupaska - CFO, Mohegan Tribal Gaming Authority (MTGA) Kristi Jackson - Vice Chair and CEO, Tribal Financial Advisors, Inc. Gary Kashar - Partner, White & Case LLP Melissa Schlichting - Staff Attorney, National Indian Gaming Commission (NIGC) | ||
| Thursday, November 18, 2010 | ||
Moderator: Joe Valandra - Principal, VAdvisors, LLC Speaker:Jennifer Carleton - Shareholder, Brownstein Hyatt Farber Schreck David Howard - President, Tribal Financial Advisors, Inc. Kevin Quigley - Indian Gaming Business Counsel, Hamilton Quigley & Twait PLC | ||
Gold Sponsor: The current wave of bankruptcy in the gaming industry pits companies against lenders, with attorneys required to sort out the intricacies. This session will examine how competing reorganization plans are evaluated and offer a new way to maximize value for secured creditors, owners and vendors. The panel will focus on the tools and options available in Chapter 11 proceedings to maximize value for all parties, and specific attention will be placed on 363 bankruptcy sales as effective vehicles to maximize going concern value for secured creditors, vendors and owners. Moderator: Eric Browndorf - Partner, Cooper Levenson, Attorneys at Law Speaker:Gerald Gordon - Attorney, Shareholder, Gordon Silver Fred Kraus - Vice President & General Counsel, The Venetian Resort-Hotel-Casino | ||
| Gaming Technology - Plug and Play | ||
| This track is designed to address current technological needs of gaming operators and discuss the latest applications and solutions in the marketplace. Sessions will address slot technology and operations, networked and mobile gaming as well as player tracking and loyalty building tools among other cutting edge solutions. | ||
| Tuesday, November 16, 2010 | ||
Moderator: Buddy Frank - Vice President of Slot Operations, Pechanga Resort & Casino Speaker:Tom Doyle - Vice President-Product Management, Bally Technologies, Inc. Eric Fisher - Vice President of Gaming - Americas, MEI Shridhar Joshi - Vice President, Global Product Strategy, WMS Gaming, Inc. Steve Walther - Vice President of Marketing, Aruze Gaming America, Inc. | ||
Developing Partner: The dream of networked gaming is now a reality and its applications are the stuff operator dreams are made of. What should suppliers do now to prepare their devices and systems for these new applications? How is networked gaming affecting the bottom line and what can operators expect at their own properties? What roadblocks lie ahead and what future negative impacts could operators expect if they do not migrate to networked gaming? A panel of experts will explore these questions and more in this must-attend session, for operators and suppliers.  Moderator: Gregg Solomon - Chief Executive Officer, MotorCity Casino Speaker:Adrian Marcu - Vice President Global Technical Architecture, International Game Technology (IGT) David Nehra - Vice President & CIO, MotorCity Casino Hotel Rob Siemasko - Vice President, Product Management, WMS Gaming, Inc. Ramesh Srinivasan - President & COO, Bally Technologies, Inc. | ||
Moderator: Frank Legato - Editor, Global Gaming Business Speaker:Frank Neborsky - Vice President of Slot Operations, Mohegan Sun Mark Pace - Vice President Network Gaming Engineering & Operations, WMS Gaming, Inc. Chris Satchell - Chief Technology Officer and Executive Vice President of Research & Development, International Game Technology (IGT) | ||
Moderator: Frank Legato - Editor, Global Gaming Business Speaker:Luke Alvarez - Chief Executive Officer, Inspired Gaming Group Tim Merrill - Executive Director of Slot Operations, Venetian Resort Hotel Casino Bruce Rowe - Senior Vice President of Strategy and Customer Consulting, Bally Technologies, Inc. Peter Shoebridge - CEO, Blue Yonder Gaming Corp | ||
Developing Partner: The gaming industry has long recognized the value of GSA standards, but how can they readily be adopted by suppliers to help them get to market quickly? In this session, GSA experts will present development tools and technologies, new hardware (HW) and software (SW) requirements, current platform compatibility with G2S (SW and HW), versioning, backward compatibility and interoperability, testing and test automation, and more. A can't miss for those involved in the technical side of the industry. Moderator: Ethan Tower - Protocol Director, Gaming Standards Association Speaker:Dave Daniels - Senior Director of Engineering, Gaming Laboratories International LLC Adrian Marcu - Vice President Global Technical Architecture, International Game Technology (IGT) Russ Ristine - Vice President, Radical Blue Gaming, Inc. Aleš Smrdel - Solution Architect, ComTrade d.o.o., Ljubljana | ||
| Wednesday, November 17, 2010 | ||
Moderator: Eugene Johnson - Senior Associate for Market Research, Spectrum Gaming Group Speaker:Lee Amaitis - President & CEO, Cantor Gaming Alex Kelly - Vice President, Interactive Sales and Business Development, International Game Technology (IGT) Matt Ward - Executive Director Product Strategy & Advanced Solutions, WMS Gaming, Inc. | ||
Bronze Sponsor: In many cases, a casino resort makes as much money from the guest outside the casino as inside, but are guests recognized for all their revenue contributions? At this session, attendees will learn how to increase the number of touch points on and off the property, how to use technology to take the places of hosts, how to build loyalty via technology and how to combine non-gaming spend with gaming contributions to best reward your most valuable guests.  Moderator: Mark Birtha - President & Chief Development Officer, SOL Casinos / AVA Amphitheater Speaker:Peter Caster - Director of Application Development, Gaming Systems, Foxwoods Resort Casino, MGM Grand at Foxwoods Susan Macke - CMO, International Game Technology (IGT) Teresa Malm - Executive Director Business Analytics, WMS Gaming, Inc. Bruce Swann - Customer Intelligence Solutions Manager, SAS | ||
Bronze Sponsor: Most slot manufacturers have now developed a player interface for every slot machine they produce. These devices serve as instant casino hosts, allowing players to request credit, make reservations, register concerns and more. The personal recognition that the windows provide gives players a connection that often increases loyalty. Learn about how these windows work, different manufacturers' and operators' approaches to their use, and the applications that work best with these devices.  Moderator: Kathleen McLaughlin-Harris - President, The McLaughlinGaming Group, LLC Speaker:Salinda Conklin - Vice President of Operations & Player Development, Silverton Hotel and Casino Mark Gagner - Executive Director Advanced Research & Development, WMS Gaming, Inc. Javier Saenz - Vice President of Network Systems, International Game Technology (IGT) Ramesh Srinivasan - President & COO, Bally Technologies, Inc. | ||
| Thursday, November 18, 2010 | ||
Moderator: Roger Gros - Publisher, Global Gaming Business Speaker:Ani Atanasova, Ph.D. - Director Sales & Business Development, Pixelhunters Phil Gelber - Vice President of Game Development, WMS Gaming, Inc. Katrina Lane - Senior Vice President and Chief Technology Officer, Caesar's Entertainment, Inc. Susan Macke - CMO, International Game Technology (IGT) | ||
Moderator: Marcus Prater - Executive Director, Association Of Gaming Equipment Manufacturers (AGEM) Speaker:Todd Haushalter - Director of Product Development, Shuffle Master, Inc. Simon Liu - Vice President of Business Development, Jumbo Technology Co., Ltd. Tim Richards - Vice President, Product Management, Interblock USA | ||
| Global Markets Forum - A World of Opportunity | ||
| This track provides an overview and update on casino operations and regulations in gaming jurisdictions around the world. | ||
| Tuesday, November 16, 2010 | ||
Silver Sponsor: With 33 countries and more than 500 million people, Latin America is as diverse a gaming market as there is. From total prohibition to wide-open gambling, the region is a focus of attention by many gaming companies, operators and vendors alike. During this session, here from experts involved in Latin America about the state of gaming, regulations, tax rates and the disparate markets. Hear about the potential for growth in all segments of the industry and why doing business in Latin America requires a complete understanding of the market and the cultures. Moderator: Francois Peglau - Legal Analyst, Gambling Compliance Ltd. Speaker:Jack Mitchell - Chairman, President & CEO, Thunderbird Resorts Alfonso Perez Lizaur - President, Asociación de Permisionarios de Juegos y Sorteos,A.C. Clive Tilley - President and CEO, Tilley Entertainment | ||
Silver Sponsor: The casino industry in Macau is now the largest in the world when measured by gross gaming revenues. Surpassing even Nevada, Macau continues to grow by leaps and bounds, but is Macau a singular case or are there lessons to be learned? At this session, experts will discuss the industry's dependence upon Chinese policies, Macau's regulatory structure and the VIP operations whose players fuel the market in Macau. Learn about one of the industry's most unique and successful destinations. Moderator: Paulo A. Azevedo - Founder and Publisher, Macau Business Magazine Speaker:Ed Bowers - Senior Vice President Global Gaming Development, MGM Hospitality Fredric Gushin - Managing Director, Spectrum Gaming Group Ben Lee - Managing Partner, IGamiX Management & Consulting Ltd | ||
Silver Sponsor: The true integrated resort (IR) was introduced to the world this year when Resorts World Sentosa and Marina Bay Sands opened in Singapore. Designed to attract more tourists, business travelers and MICE business, the well-thought-out resorts have done just that. At this session, learn about how the IRs were conceived, as well as how they have performed during their initial months of operations. Learn whether the implementation of IRs in Singapore can be copied in other regions. Speaker: Jonathan Galaviz - Chief Economist, Galaviz & Company LLC | ||
Silver Sponsor: Regulatory trends in Europe reflect demands for national legal sovereignty in the gaming area, but also for economic transparency and cooperation. Each country has its own gaming laws, but European Union (EU) pressures could, in the longer term, lead to the dismantling of the remaining monopolies. The current economic crisis and smoking bans have had their impact, but some industries are already bouncing back. Investment is returning as markets stabilize, but it is the issue of Internet gambling that is having the most impact. Learn how land-based and online gaming companies are not only co-existing, but thriving together, and how land-based casinos are establishing their own online operations. With monopoly protection being changed and the open-market ruling, could the European model be the basis for future regulations around the world? This session will review the changes and explain how it impacts the gaming industry in the different countries. Moderator: Julian Harris - Partner, Harris Hagan Speaker:Nadia Hristova - Member of the Management Board, Bulgarian Gaming Association Indrek Jürgenson - CEO, Olympic Entertainment Group AS Robin Le Prevost - Director of eCommerce Development, Alderney eGambling Limited | ||
| Wednesday, November 17, 2010 | ||
Silver Sponsor: Though it seems like gaming is located in every U.S. state, there are quite a few that are currently not involved. Some states are actively courting gaming legislation—Massachusetts, New Hampshire and Kentucky; and others are still in the consideration phase—Texas and Alabama; while Ohio is just entering the market. This session also will discuss the hurdles to setting up casinos in locations where they are approved, such as Maryland and New York. Learn what separates a successful introduction of gaming from those that have struggled. Hear experts discuss legalization strategies and implementation realities. Moderator: James Maida - President & Co-Founder, Gaming Laboratories International, LLC (GLI) Speaker:Bill Bartholomay - Director, New Market Development, WMS Gaming, Inc. Dennis Eckart - President, North Short Associates | ||
| Human Resources - People Skills | ||
| This track is designed for senior level casino operators and human resources personnel. Content will address such topics as HR metrics, customer service, employee retention, benefits, training and morale. | ||
| Tuesday, November 16, 2010 | ||
Speaker: Martin Baird - CEO, Robinson & Associates Concetta Bertussi, SPHR - Senior HR Analyst & Business Partner, Konami Gaming Inc. | ||
Moderator: Humberto Trueba - G2E Conference Advisor Speaker:Chris Campbell - Director, Health and Benefits Division, Cragin & Pike Catherine Langford - Attorney, Yoder & Langford, P.C Ron Vargas - Vice President of Human Resources, Cache Creek Casino Resort | ||
Gold Sponsor: The union movement has always had a place in the gaming industry. From construction to operation, unions have long played a role in the development of the gaming industry. At this session, union representatives, gaming attorneys and casino operators will discuss the current state of union organization in commercial and tribal casinos nationwide. Moderator: Russell Lichtenstein - Senior Partner, Cooper Levenson, Attorneys at Law Speaker:Richard Moskowitz - Executive Director, Employee and Labor Relations, Foxwoods Resort Casino D. Taylor - Secretary & Treasurer, Culinary Workers Union, Local 226 Dave Waddell - Attorney, Regulatory Management Counselors, P.C. | ||
Moderator: Kathy Caudell, SPHR - Corporate Director, Training and Development, Herbst Gaming Speaker:Bob Gerst - Senior Vice President of Human Resources, Boyd Gaming Corporation Gary Kapral - Senior Vice President of Human Resources, Bally Technologies, Inc. Brad Worthley - President, Brad Worthley International | ||
| Wednesday, November 17, 2010 | ||
Moderator: Kurt Gross - Vice President, TLG Gaming Speaker:David Carroll - Senior Vice President of Human Resources, Majestic Star Casino, LLC Ron Vargas - Vice President of Human Resources, Cache Creek Casino Resort Jim White - Vice President of Guest Satisfaction, Isle of Capri Casinos, Inc. | ||
Speaker: Peter Demos - President, Demos & Associates | ||
Moderator: Donald Hoover - Vice President Placement Consulting Services, Gaming Hospitality Experts Speaker:Phil Fortino - Corporate Vice President of Human Resources, Tropicana Entertainment Rich Higginson - Director of Market Research, PublicMInd Stella Holland - Director of Employment and Recruitment Services, PCI Gaming Authority Jennifer Martinez - Vice President, Human Resources, Konami Gaming, Inc. | ||
| iGaming Congress at G2E - NEW! | ||
Developing Partner: The Internet has been a game-changer for our industry. This all-new, one and a half day conference will address the potential impact of Internet gambling legalization in the US, and advise the gaming market on how to react to the changing face of the industry and take advantage of new opportunities. This information packed program will appeal to existing offshore Internet gambling operators, as well as commercial casinos, Native American casinos, manufacturers and more. | ||
| Monday, November 15, 2010 | ||
Gold Sponsor: The development of Internet gambling, from a small cottage industry into the multi-national, multi-billon dollar business it is today has been nothing but remarkable. This session will offer a brief history of key industry developments and provide important statistics regarding the industry, including the current number of jurisdictions, estimated revenues and number of players. Expert panelists also will provide regional updates from Europe, Australia, Asia, Latin America and other offshore locations. Learn where the growth markets are, take a look at success stories and market leaders, and hear what these recent developments might mean to the future of I-gaming in North America.  Moderator: Frank Fahrenkopf, Jr. - President & CEO, American Gaming Association (AGA) Speaker:Mark Balestra - Director, BolaVerde Media Group Anthony N. Cabot, Esq. - Partner, Lewis & Rocca, LLP Michael Caselli - Editor, iGaming Business Steve Rittvo - Chairman, The Innovation Group of Companies Sue Schneider - Founder, eGaming Brokerage | ||
Silver Sponsor: Rep. Barney Frank's sponsored H.R. 2267 marks the first Internet gambling bill to clear a House committee and be considered by Congress. The passing of this bill, or any others for that matter, is not however imminent. During this session, hear expert opinion on when I-gaming in the U.S. will finally be ready to launch. Washington insiders will discuss the potential course of H.R. 2267 and several other bills, including possible obstacles and how they may be overcome. What lies in store on the Senate side and what are the implications for businesses looking to enter the U.S. market? These and other pressing questions will be explored.  Moderator: Mark Balestra - Director, BolaVerde Media Group Speaker:Jerome Encinas - Director of Government Affairs, California Nations Indian Gaming Association (CNIGA) Jan L. Jones - Senior Vice President of Communications and Government Relations, Caesars Entertainment, Inc. Lloyd Levine - President, Filament Strategies | ||
Moderator: Robert Stocker - Lawyer, Dickinson Wright LLP Speaker:Brad Blackwell - Vice President, TwinSpires, Deputy General Counsel, Churchill Downs Incorporated Joel Leonoff - CEO, Optimal Payments Dale McDonnell - Assistant Director & General Counsel, Minnesota Lottery Andrea Wilson - Founder and Director, First Atlantic Commerce Ltd | ||
Silver Sponsor: Who really gambles online? At this session, a team of industry insiders will help profile and define individuals that participate in online gambling. From individual demographics to broader industry trends, learn how the gambler has evolved in the market. Hear consumer research and related data that operators must understand in order to cater to online gamblers of today and tomorrow. The use of incentives in driving profitable players to your site also will be discussed. Moderator: John Pappas - Executive Director, Poker Players Alliance Speaker:Paul Girvan - Managing Partner, The Innovation Group Malcolm Graham - CEO, PKR.com Paul Lauzon - Senior Vice President, Ipsos | ||
Gold Sponsor: With bills being considered in the U.S. Congress that would legalize online poker, land-based casino companies need to be prepared to launch an online operation, if only to remain level with the competition. At this session, experts will explain how an Internet gambling site is set up, describe the required hardware and software necessary, review the pitfalls that surround these operations, and explain how both land-based and online operations might perform financially. Moderator: Michael Rumbolz - Chair, Internet Gaming Committee, Seminole Hard Rock International Speaker:Ken Arnold - Founder and Chairman of the Board, CyberArts David Zerah - Managing Director, Dragonfish | ||
Moderator: Frank Catania - Senior Partner, Law Offices Catania & Ehrlich and Catania Gaming Consultants Speaker:Kevin Mullally - General Counsel and Director of Government Affairs, Gaming Laboratories International, LLC (GLI) John Phillips - Chief Executive Officer, Aristotle International - Integrity Hillevi Stuhrenberg - Manager for CSR & Responsible Gaming, Betsson Business Solutions | ||
Moderator: Adam Rosenberg - Managing Director, Global Head of Gaming Group, Goldman, Sachs & Co. Speaker:Gideon Bierer - Executive Vice President, Interactive, International Game Technology (IGT) Pontus Lindwall - CEO, Betsson AB, Sweden Frank Pracukowski - Director of Administration, Foxwoods Development Company | ||
| Tuesday, November 16, 2010 | ||
Moderator: Sue Schneider - Founder, eGaming Brokerage Speaker:Oliver Gers - CEO, Endemol Worldwide Brands Dominic Mansour - Vice President, Gaming Products, GTECH G2 Meir Moses - President, BaddaMedia | ||
Moderator: Roger Gros - Publisher, Global Gaming Business Speaker:Steve Kezirian - COO, Cantor Gaming Vic Salerno - Chief Executive Officer, American Wagering | ||
Speaker: Nicky Senyard - Chief Executive Officer, Income Access | ||
Gold Sponsor: Even with a ban on Internet gambling in the United States, the publicly traded online gaming companies are worth billions. But will companies that have been operating offshore for all these years stumble in a larger market? This session will examine how current illegal online casino companies and technology providers will fare under a potential legal online market in the U.S. And, if they are prohibited from doing business in the U.S., what opportunities exist for start-up online gaming providers? Moderator: Michael Caselli - Editor, iGaming Business Speaker:Melissa Blau - Director & Consultant, iGaming Capital Terry Debono - Partner, The Debono Group Matt Sodl - Managing Director, Innovation Capital, LLC | ||
| iGaming | ||
| This track is designed to provide an overview on internet gambling operations throughout the world, as well as pending legalization in the United States and what it means for the industry at large. | ||
Gold Sponsor: With the status of online gaming uncertain at the federal level in the U.S., several states have opted to examine intrastate gaming, which some experts say is legal. Canadian provinces already have blazed the trail from British Columbia to Ontario and onto the Atlantic provinces. Learn more about the legal background of these expansions, including review of what is permitted under UIGEA, the position of the Department of Justice, and challenges that can be expected—particularly in the U.S.—moving forward. Moderator: Linda J. Shorey - Lawyer/Partner, K&L Gates Speaker:Raymond J. Lesniak - Senator, New Jersey Martin Owens - Attorney at Law, Law Offices of M.D. Owens Jr. Melissa Riahei - General Counsel, Illinois Lottery | ||
Silver Sponsor: Several well-established and respected methods of online gaming regulation could provide guidance to the U.S. as it explores various avenues to legalization. This session will place the debate on potential American Internet gambling regulation in an international context, analyzing some of the most fundamental issues in the U.S. against developments in global markets. Issues to be discussed include state-by-state regulation, state-sanctioned lotteries and Internet wagering, the influence of land-based brands in online gambling markets, tax and enforcement, and more. Moderator: Andrew Gellatly - Editorial Director, Gambling Compliance Ltd. Speaker:Paul Bougnoux - Co-Founder, Largillière Finance Mario Galea - Senior Consultant, Random Consulting Andre Wilsenach - Chief Executive Officer, Alderney Gambling Control Commission | ||
| Wednesday, November 17, 2010 | ||
Gold Sponsor: Despite some doubters, there are many online contests and wagering opportunities already available and operating legally in the United States. These games include various forms of racing and lotteries, fantasy sports and competitions, subscription models for gambling entertainment, games of skill, free-play dot-net sites and more. Learn how these can be used to promote land-based gaming and why it has become a fast-growing market. The potential leg-up this early entry may provide the lottery and racing industries in a larger, more competitive market also will be discussed. Moderator: Anthony N. Cabot, Esq. - Partner, Lewis & Rocca, LLP Speaker:Anthony Coles - Senior Partner, Jeffrey Green Russell Jeff Thomas - CEO, World Fantasy Games Vincent Zaldivar - CEO, ZEN Entertainment Network | ||
Moderator: Tony Fontaine - President, ProPick Racing Speaker:Michael Calderone - CEO, Horse Racing Simulation LLC Robert Holmes - President, RaceUWin.com Todd Roberts - President, Roberts Communications Network | ||
Moderator: Jeff Carey - Managing Director, Merrill Lynch & Co. Speaker:Ed Birkin - Analyst, Leisure Research, Barclays Capital William Scott - Group Commercial Director, GTECH G2 | ||
Gold Sponsor: Online poker will be considered from two angles in this important panel discussion. First, in terms of new markets, the sector is already crowded and many markets are tapped. Where is there still room for growth and how can key players capitalize? Second, the panel will discuss poker from the perspective of market entry options, discussing key acquisition, start-up and partnership considerations. Moderator: Steve Lipscomb - Founder and Former CEO, World Poker Tour, Chairman/CEO, Ante 5, Inc. Speaker:Richard D. Bronson - Chairman, US Digital Gaming, Inc Simon Holiday - Director, H2 Gambling Capital Jason Kellerman - CEO, PurePlay | ||
| Thursday, November 18, 2010 | ||
Gold Sponsor: When British Columbia legalized Internet gambling several years ago, the province spent much time and effort determining the most effective and efficient way to introduce it. The result was a safe, secure and profitable system that is now spreading across Canada to Quebec, Ontario and some of the Atlantic Provinces. Experts will explain how the B.C. implementation was accomplished, why it is so attractive to other jurisdictions and how it has fared in other Canadian provinces. Moderator: Michael Lipton Q.C. - Senior Partner, Dickinson Wright LLP Speaker:Paul Burns - Vice President, Canadian Gaming Association Rhonda Garvey - Director eBusiness, British Columbia Lottery Corp. Bill Hennessey - Senior Director, Sales, GTECH G2 | ||
| Indian Gaming - Tribal Tactics | ||
| This track is designed to provide critical regulatory updates and innovative solutions to Native American casino operators. Sessions will provide attendees the opportunity to discuss emerging trends and current issues with key industry and tribal government leaders. | ||
| Tuesday, November 16, 2010 | ||
Moderator: Tom Foley - President, Foley Law Group Speaker:Michael Anderson - Attorney, AndersonTuell, LLP Aurene Martin - President, Spirit Rock Consulting, Inc. Kevin Quigley - Indian Gaming Business Counsel, Hamilton Quigley & Twait PLC George Skibine - Acting Principal Deputy Assistant Secretary, Indian Affairs, U.S. Interior Department | ||
Moderator: Christine Swanick - Partner, Dorsey & Whitney LLP Speaker:Jeffrey Heimann - Managing Director, Tribal Financial Advisors, Inc. Theresa Kain - Director, RSM McGladrey Larry Kovach - CFO, Mississippi Band of Choctaw Indians Michael Wernz - CFO, Kalispel Tribal Economic Authority | ||
Moderator: Sheila Morago - Executive Director, Oklahoma Indian Gaming Association Speaker:Jacob Coin - Executive Director, Office of Public Affairs, San Manuel Band of Mission Indians Marsha Kelly - President, Kelly Strategic Counsel, Inc. Treena Parvello - Director of Marketing & Public Relations, Desert Diamond Casino | ||
Moderator: Kate Spilde - Chair, Sycuan Institute on Tribal Gaming, San Diego State University Speaker:The Honorable Leslie Lohse - Vice Chairman, California Tribal Business Alliance Christine Masse - Attorney, Miller Nash LLP | ||
| Wednesday, November 17, 2010 | ||
Moderator: Norm DesRosiers - Executive Director, San Manuel Tribal Gaming Commission Speaker:Tracy Burris - Gaming Commissioner, Viejas Government Gaming Commission Jamie Hummingbird - Director, Cherokee Nation Gaming Commission Dovey Slape - Chairman, Nisqually Tribal Gaming Commission | ||
Moderator: Jason Giles - Deputy Director & General Counsel, National Indian Gaming Association (NIGA) Speaker:Tom Brierton - President, Franklin Creek Consulting Larry Rosenthal - Partner, Ietan Consulting, LLC John Tahsuda - Vice President, Navigators Global LLC | ||
Bronze Sponsor: The Native American gaming market has been quite volatile recently and has generated investor concerns about lending to tribal gaming operations in the future. Defaults on tribal gaming loans and subsequent court decisions have made it even more difficult for tribal operations to obtain money—but all is not lost. Experts at this session will help attendees understand the critical components and criteria for lending in Indian Country, the risks and rewards of lending to Native American entities and casinos, and the sector's future investment opportunities and how to access them. Moderator: John Maxwell - Managing Director, Jefferies & Co. Speaker:Leo Chupaska - CFO, Mohegan Tribal Gaming Authority (MTGA) Kristi Jackson - Vice Chair and CEO, Tribal Financial Advisors, Inc. Gary Kashar - Partner, White & Case LLP Melissa Schlichting - Staff Attorney, National Indian Gaming Commission (NIGC) | ||
Moderator: Ernie Stebbins - Executive Director, Washington Indian Gaming Association Speaker:Steffani Cochran - Vice-Chairwoman, National Indian Gaming Commission (NIGC) Daniel Little - Associate Commissioner, National Indian Gaming Commission (NIGC) Tracie Stevens - Chairwoman, National Indian Gaming Commission (NIGC) | ||
| Thursday, November 18, 2010 | ||
Moderator: Joe Valandra - Principal, VAdvisors, LLC Speaker:Jennifer Carleton - Shareholder, Brownstein Hyatt Farber Schreck David Howard - President, Tribal Financial Advisors, Inc. Kevin Quigley - Indian Gaming Business Counsel, Hamilton Quigley & Twait PLC | ||
Moderator: Jana McKeag - President, Lowry Strategies Speaker:Bruce "Two Dogs" Boszum - Chairman, Mohegan Tribal Council The Honorable Leslie Lohse - Vice Chairman, California Tribal Business Alliance The Honorable Robert Martin - Chairman, Morongo Band of Mission Indians | ||
| Keynotes | ||
| Tuesday, November 16, 2010 | ||
Speaker: Geoff Colvin - Senior Editor-at-Large, FORTUNE | ||
| Wednesday, November 17, 2010 | ||
Moderator: Jon Ralston - Journalist Speaker:Burton M. Cohen - Director, MGM Resorts International Frank Fahrenkopf, Jr. - President & CEO, American Gaming Association (AGA) Chuck Mathewson - Former Chairman, International Game Technology (IGT) Steven P. Perskie, J.S.C. - Of Counsel, Perskie, Mairone, Brog & Baylinson | ||
| Thursday, November 18, 2010 | ||
Moderator: Victor Rocha - Owner and Editor, Pechanga.Net Speaker:The Honorable Leslie Lohse - Vice Chairman, California Tribal Business Alliance Kurt Luger - Executive Director, Great Plains Indian Gaming Association Sheila Morago - Executive Director, Oklahoma Indian Gaming Association Daniel J. Tucker - Chairman, California Nations Indian Gaming Association (CNIGA) Mark Van Norman - Executive Director, National Indian Gaming Association (NIGA) | ||
| Leadership Academy | ||
| G2E partners with the TRACOM Group to deliver leadership and interpersonal effectiveness workshops for all levels of gaming executives. One of the greatest challenges you can be given is to build a group of people into a productive team. This year's Leadership Academy is designed to serve as an interactive, and practical, guide for those individuals who have accepted this challenge and responsibility. | ||
| Monday, November 15, 2010 | ||
Developing Partner: During the workshop, participants walk through a series of highly interactive exercises and focused discussions based on TRACOM's research into the key practices of effective teams. Participants will leave this one-day workshop with new skills that they can immediately use on the job, as well as the ability to determine the current barriers to their team's success. Each participant will receive a Team Toolbox which will provide them with resources for addressing the most critical issues impacting their team's current performance.  Speaker: Joseph Ratway - Senior Consultant, TRACOM Group | ||
| Marketing & Players' Clubs - Pulling in Players | ||
| This track is designed primarily for operators, consultants and software manufacturers working in the marketing and player loyalty arenas. Sessions will offer meaningful content relative to advertising, branding and database marketing as well as the development and operation of player's clubs and loyalty programs. | ||
| Tuesday, November 16, 2010 | ||
Silver Sponsor: A year or two ago social media was seen an emerging trend — today it is a way of life. If you're not connecting to your customers through social media, you are missing a valuable, and cost-efficient, marketing opportunity. Many casinos understand they must venture out into the social media landscape, and at this session, attendees will learn how to implement social media to create a relationship-building opportunity for direct communication with your customers.  Moderator: Stacy Solovey-Hamilton - Director of Public Relations, SK+G Speaker:Greg Cannon - Director of e-Commerce, Palms Casino Resort Julia Carcamo - VP, Brand Marketing, Isle of Capri Casinos, Inc. | ||
Silver Sponsor: At this session, find out from industry insiders how the evolution of marketing and related technologies have dramatically altered how casinos and their customers relate to one another. This paradigm shift in Customer Relationship Management (CRM) - from the old days of simply tracking customers' casino play to today's company-wide programs encompassing nearly every amenity in their properties - has touched virtually every casino in the United States and is taking hold around the world. Leaders in the field will discuss the results of G2E's 2010 Future Watch survey, conducted among influential gaming marketing executives, and share their thoughts on the future direction of casino loyalty programs and marketing technology. Moderator: Frank Fahrenkopf, Jr. - President & CEO, American Gaming Association (AGA) Speaker:Mike Leonard - Vice President, Marketing, Cache Creek Casino Resort Marcus Prater - Executive Director, Association Of Gaming Equipment Manufacturers (AGEM) Sherri Gilligan - Senior Vice President, Marketing & Advertising, MGM Resorts International | ||
Bronze Sponsor: For years we have heard that promised printing and postage savings would be the byproduct of digital direct marketing. The savings are trickling, in but in a bad economy who wants to risk proven techniques? This session will explain immediate changes you can make today to increase revenue at a lower cost and long-term strategies that will ensure a steady transition to powerful digital solutions.  Moderator: Gary Border - President, Marketing Results, Inc. (MRI) Speaker:Brian Best - Corporate Director of E-Commerce, Boyd Gaming Corporation Darren Withers - Director of Casino Client Services, mobileStorm, Inc. Cabot Woolley - SVP, Trialogue Direct | ||
Bronze Sponsor: Evolving database technologies continue to offer casino marketing executives new opportunities to capture a variety of information, including special interest coding, tiers of gaming value, demographic analysis and other powerful database components. But, how can casino marketers sort through this data to capture the vital information they truly need? Is there a shortcut to making it all make sense? Is it possible to capture and understand a guest's experience beyond the gaming floor, and how can you utilize this wealth of information to make sensible and cost-efficient decisions? Find out the answers to all of these questions and more at this highly interactive session.  Moderator: Luigi Mastropietro - Vice President, Relationship Marketing, Global Cash Access, Inc. Speaker:Gary Border - President, Marketing Results, Inc. (MRI) George Haldeman - Principal, Strategic Gaming Advisors, LLC Jeri Roche - Hospitality and Entertainment Solutions Manager, SAS Institute, Inc. Javier Saenz - Vice President of Network Systems, International Game Technology (IGT) | ||
| Wednesday, November 17, 2010 | ||
Silver Sponsor: Casinos are increasingly using the Internet to market to existing customers and acquire new patrons. A particularly powerful way to use Internet marketing is by providing opportunities for new and existing patrons to win prizes on the Internet as incitements to visit your casino. This session will explore several methods casinos can employ to promote their business, including free casino and poker games and web-based promotional schemes. These new approaches will be discussed from both a business and legal prospective. Moderator: Steve Rittvo - Chairman, The Innovation Group of Companies Speaker:Brian Best - Corporate Director of E-Commerce, Boyd Gaming Corporation John E. Taylor, Jr. - Chairman of the Board, Twin River Casino | ||
Moderator: Jim Gentleman - Senior Vice President, Account Management & Strategy, SK+G Advertising Speaker:Kevin Bagger - Senior Director of Marketing, Las Vegas Convention and Visitors Authority Michael A. Meczka - President, Meczka Marketing/Research/Consulting, Inc. James Wise - Senior Vice President of Marketing, Seneca Gaming Corporation | ||
Silver Sponsor: The mobile generation is here. The smart phone did in several years what it took the computer generation 10 years to accomplish. But what does this mean for the gaming industry? This session will examine how mobile marketing can augment traditional marketing activities or even replace existing processes to make them more cost-effective and efficient. Whether it is mobile couponing, event based promotions, loyalty clubs, the mobile concierge, direct marketing communication or customer satisfaction surveys — mobile marketing offers a wide variety of business sound, practical applications. Moderator: Randy Atkisson - National Sales Director, Cellit Speaker:Brenda Boudreaux - VP of Sales & Marketing, Joingo Stuart Richey - Vice President of Marketing, Primm Valley Resort Omer Samiri - CTO, Mobilla Media Solutions | ||
| Thursday, November 18, 2010 | ||
Silver Sponsor: The marketing calendar is not set in stone, but it does have a purpose. This session will detail the methodology behind building your marketing calendar, including how far in advance you should take your calendar, what you should be including in the calendar, and how the calendar builds into the rest of your marketing and operations goals. Also learn how to evaluate promotions data, conduct research, and ask the right questions to determine the right benefits to offer customers. As a result, you and your guests will have a better understanding of what to expect from one another. Moderator: David Mullen - Director of Marketing Operations, The Fine Point Group Speaker:Linda Gordon - Director of Marketing, SCA Gaming Helen MacMillan - Executive Director, Marketing, Great Canadian Gaming Corporation Sean Vestal - Director Of Player Development, Lucky Eagle Casino | ||
Moderator: John Stone - Owner & Managing Partner, CDC Consulting Speaker:Rom E. Hendler - Senior Vice President and Chief Marketing Officer, Las Vegas Sands, Inc. Kirk Houser - Vice President of Casino Marketing, L'Auberge du Lac Hotel & Casino | ||
| NCRG at G2E | ||
| An extension of the National Center for Responsible Gaming's annual conference, this track is carefully designed to provide updates on how research is redefining how we diagnose, treat, study and prevent gambling disorders. | ||
| Tuesday, November 16, 2010 | ||
Silver Sponsor: Many fear that Internet gambling poses unique health risks to young people and individuals already potentially vulnerable to gambling problems. But does scientific research validate these concerns? The panel will discuss what research has uncovered about online gambling and suggest ways to translate responsible gaming initiatives for cyberspace.  In Partnership With:  Moderator: Dean Hestermann - Corporate Director of Public Affairs, Caesars Entertainment, Inc. Speaker:Jeff Derevensky, Ph.D. - Director, Youth Gambling Research and Treatment Clinic,, McGill University Sarah Nelson, Ph.D. - Associate Director for Research and Instructor in Psychiatry, Harvard Medical School Simon Planzer - Attorney at Law and Lecturer of Law, University of St. Gallen, Switzerland | ||
Silver Sponsor: Responsible Gaming Education Week, sponsored every August by the American Gaming Association, is a great opportunity for gaming operators and related businesses to promote their efforts to keep gambling a fun and safe experience. This session will brainstorm creative and cost-effective ways for operators and other organizations to make the most out of Responsible Gaming Education Week and other awareness events. In Partnership With: Moderator: Holly Wetzel - Director of Communications, American Gaming Association (AGA) Speaker:Jim Baldacci - Deputy Chief Compliance Officer, Penn National Gaming, Inc. Wes Ehrecke - President, Iowa Gaming Association Connie Jones - Director of Responsible Gaming, International Game Technology (IGT) Kelly Skindzelewski - Public Affairs Manager, Potawatomi Bingo Casino | ||
Silver Sponsor: Allowing customers to exclude themselves from gambling at brick-and-mortar casinos and Internet sites has become a prevalent responsible gaming strategy. But is self-exclusion truly a safe and effective intervention for people concerned about their excessive gambling? Dr. Sarah Nelson will offer a unique perspective as one of the few researchers to have published scientific studies evaluating self-exclusion/self-limit programs at both land-based casinos and an online gambling site. Kevin Mullally, former executive director of the Missouri Gaming Commission, will share his expertise and outlook as one of the creators of the first self-exclusion program in the U.S. In Partnership With: Moderator: Kevin Mullally - General Counsel and Director of Government Affairs, Gaming Laboratories International, LLC (GLI) Speaker:Wes Ehrecke - President, Iowa Gaming Association Sarah Nelson, Ph.D. - Associate Director for Research and Instructor in Psychiatry, Harvard Medical School | ||
| Retail, Dining & Entertainment (R, D & E) - Fun off the Floor | ||
| RD&E sessions address the wide variety of non-gaming operations found in typical casino resorts. Amenities and design experts will be on hand to discuss current trends and insider knowledge aimed at enhancing the operation of such venues. Guidance on using each of these amenities as a marketing tool also will be offered. | ||
In Partnership With: Just like all other industries, entertainment has felt the impact of the economic downturn, creating something of a "buyer's market" for talent. At this session, you'll learn how to create offers, structure contracts and riders, and buy smart in the new economy for your lounge, showroom and live entertainment special event. Discover the ins and outs of making a deal, plus what to do when the tour manager gets off the bus.  Moderator: Brian Knaff - President & Owner, Talent Buyer's Network Speaker:Nehme E. Abouzeid - Director of Partnership Marketing, Las Vegas Sands Corp. Charlie Davis - Senior Casino Agent, Paradise Artists Mark Sparks - Vice President, Triangle Talent, Inc. Randy Wright - President, Integrity Events | ||
Moderator: Mark Birtha - President & Chief Development Officer, SOL Casinos / AVA Amphitheater Speaker:Alex Mendonsa - Director of Nightlife, Caesars Palace and Rio All-Suite Hotel & Casino Rio All-Suite Hotel & Casino Tom Recine - Vice President of Food & Beverage and Retail, Tropicana Las Vegas | ||
Moderator: David Rittvo - Director, Food and Beverage Division, The Innovation Group Speaker:Victor GonzalezMarcela - Executive Director of F&B, Casino Del Sol Mike Holtzman - President, Profitable Food Facilities Win Person - Corporate Vice President of Food and Beverage, Pinnacle Entertainment, Inc. | ||
Moderator: Jason Spillerman - Principal & Co-founder, Vibrant Development Group Speaker:Arnold Block - SVP, Isle Operations, Isle of Capri Casinos, Inc. Michael Coldwell - Managing Partner, BRAINtrust Marketing + Communications David Rittvo - Director, Food and Beverage Division, The Innovation Group | ||
| Wednesday, November 17, 2010 | ||
In Partnership With: Want to book the big acts at the best prices? If so, you need to attend this special session that brings together agents from major agencies with buyers from casinos large and small. Learn the secrets of touring and how to use time and location to get the best price for the least hassle. This session also will examine the roles of each side and how they can coincide to create a win-win situation for all involved. Moderator: Clinton Billups - President, CFB Productions, Inc. Speaker:Charlie Davis - Senior Casino Agent, Paradise Artists Wendy Kay - CEO, Utopia Artists Ed Micone - Agent, Paradigm Talent & Literary Agency Ray Shelide - Booking Agent, Capitol International Productions, Inc. | ||
In Partnership With: Even if you're not located in the major fight capitals of Las Vegas or Atlantic City, you can still use mixed martial arts, boxing and other fighting sports to attract profitable customers. Additionally, rodeos, motocross and equestrian events have been used by casinos with success. You can even capitalize on your golf course or surrounding courses. At this session, hear from experts about how to think outside the box when considering sports promotions that work. Moderator: Michael Broderick - Director of Marketing, Lake of the Torches Resort Casino Speaker:David Meltzer - CEO, Sports 1 Marketing, Warren Moon Enterprises Howard Petschler - President, IFC Global Management Christian Printup - President, CP Presents | ||
| Thursday, November 18, 2010 | ||
In Partnership With: More and more, celebrities that have no performing experience have proven to be powerful draws for casino patrons. Whether it's the casts of successful TV programs, best-selling authors, or even reality show contestants, the popularity of non-performing celebrities cannot be underestimated. Learn how to utilize these celebrities for meet-and-greets, nightclub marketing or special events that capture new customers and deepen the loyalty of existing ones. Moderator: Paul Davis - Vice President, Entertainment, Hard Rock Hotel & Casino Las Vegas Speaker:Mike Esterman - Celebrity Agent, Esterman Entertainment Jason Gastwirth - Chief Marketing Officer, Palms Casino Resort Kaya Jones - Recording Artist, Golden Globe Award Winner, Former Member of The Pussycat Dolls Bill Stankey - President, Westport Entertainment | ||
In Partnership With: Not every casino can afford the high price tag of superstar entertainment. The good news is that for smaller and midsize casinos, there are a lot of options to fill their entertainment calendar. By using lesser-name entertainment and packaging special programs, these smaller casinos can buy great entertainment that their customers recognize and desire. Learn how to market and buy this entertainment at a reasonable cost. The session also will cover sharing ideas with other similarly-sized casino properties in the same budget range. Moderator: Kell Houston - President, HOUSTON PRODUCTIONS Speaker:Marty Gross - Vice President & General Manager, Eastside Cannery Casino Craig Hankenson - President, Producers Inc. Brian Jones - Senior Vice President, The Bobby Roberts Company Wendell Long - Chief Executive Officer, Sol Casinos & Ava Amphitheater | ||
| Security & Surveillance Institute at G2E | ||
| This full day of learning for casino security and surveillance professionals was specifically designed to address the growing demand for access to the latest information on major incidents within a casino property and leading-edge information on surveillance techniques. | ||
| Monday, November 15, 2010 | ||
Moderator: Alan W. Zajic, CPP, CSP - Security Consultant, AWZ Consulting Services Speaker:Steven Jaffe, Esq. - Attorney, Hall Jaffe & Clayton Bob Nersesian - Partner, Nersesian & Sankiewicz | ||
Speaker: Tommy J. Burns, CPP - Security Consultant, Burns & Associates, Inc. John G. Peters, Jr., Ph.D. - President and Chief Learning Officer, Institute for the Prevention of In-Custody Deaths, Inc. | ||
Speaker: Abe Martin - Surveillance Manager, Chinook Winds Casino Resort | ||
Speaker: Anthony DiSalvatore, CPP, PSP, PCI, CFE, CLSD - Director of Security, The Cosmopolitan of Las Vegas Douglas Florence, Sr., CPP - Executive Director of Security, Hard Rock Hotel & Casino Las Vegas | ||
Moderator: Steve Bobb - Director of Surveillance, Spirit Mountain Casino Speaker:Tracy Howerton - Surveillance Technical Manager, Spirit Mountain Casino Denise Jones - Surveillance Manager, Spirit Mountain Casino | ||
Speaker: Gary Powell - Senior Consultant, Gaming & Hospitality, Cyrun Corporation | ||
Speaker: Darrin Hoke - Director of Surveillance, L'Auberge Du Lac Hotel and Casino | ||
Speaker: Craig Greene - Founding Partner, McGovern & Greene LLP | ||
Speaker: Michael Joseph - CEO, Hospitality Services of Nevada | ||
Speaker: Jessie Beaudoin, CPO, CSP - Executive Director of Security & Surveillance, Hard Rock Hotel & Casino Las Vegas | ||
| Security & Surveillance | ||
| This track is designed for security and surveillance professions in the casino environment. This popular and highly focused program addresses patron safety, anti-fraud education, crisis management, surveillance technology applications and more. | ||
| Tuesday, November 16, 2010 | ||
Speaker: Kevin Kelly - Surveillance Shift Manager/Trainer, Borgata Hotel Casino & Spa | ||
Speaker: Darrell Clifton - Director of Security, Circus Circus Hotel and Casino Reno | ||
Speaker: Darrin Hoke - Director of Surveillance, L'Auberge Du Lac Hotel and Casino | ||
Speaker: Dale Carrison, Ph.D. - Chairman, Nevada Commission and Homeland Security | ||
| Wednesday, November 17, 2010 | ||
Speaker: Jessie Beaudoin, CPO, CSP - Executive Director of Security & Surveillance, Hard Rock Hotel & Casino Las Vegas Sharon Tibbits - Director of Fraud Control, MGM Resorts International | ||
Speaker: Sal Piacente - President, UniverSal Game Protection Development, Inc. | ||
| Thursday, November 18, 2010 | ||
Speaker: James Taylor - Supervisor, Special Investigations Section, Nevada Gaming Control Board | ||
Moderator: Ryan Peterson - VP Solutions, PC Mall Speaker:Michael Day - Vice President of IT, Cannery Casino Resorts, LLC Ed Franqui - Consulting Solutions Architect, Cisco | ||
| Table Games - In the Hot Seat | ||
| Designed for those in table games operations and equipment manufacturers alike, sessions in this track offer focused content on a variety of games as well as a broader look at pit mix, tournament hosting, new technologies and international trends. | ||
| Tuesday, November 16, 2010 | ||
Gold Sponsor: Perhaps the most popular table game in the world, baccarat is huge in Asia, with thousands of tables in Macau alone. What is the appeal of the game and will it cross cultural and generational lines? This session will examine the roots of the game, its volatility and its appeal. Experts also will discuss the possibility for promotion in other countries around the world.  Moderator: Kathi Meci - International Gaming Consultant, Kathi Meci, Consultant Speaker:Bill Bingham - Vice President of Table Games, Bellagio Resort & Casino Todd Haushalter - Director of Product Development, Shuffle Master, Inc. Ben Lee - Managing Partner, IGamiX Management & Consulting Ltd | ||
Gold Sponsor: For inventors of new table games or bonus features, the process for getting a new game on the casino floor is long, discouraging and often fruitless. With new games forced to displace existing games, casino operators must take a leap of faith that the new game will earn more than what is already in place. Then once a game is in place, it must be sold. At this session, operators, vendors and inventors will gather to discuss the hurdles that confront new table games and how to surmount them. Moderator: Debi Nutton - Senior Vice President, Casino Operations, MGM Grand Speaker:Earle G. Hall - President & CEO, DEQ Systems Corp. Steve Johnston - Director of Table Games, Casino of the Sun & Casino Del Sol Robert B. Saucier - Chief Executive Officer, Galaxy Gaming, Inc. | ||
Gold Sponsor: For a poker room to truly make an impact on a casino operation, the casino must offer one or more signature events revolving around the room. More often than not tournaments are the answer, and this session will examine how to set up and brand tournaments and how to attract players. Experts also will review other special events such as celebrity appearances and co-hosted tournaments. Moderator: Matt Savage - Tournament Director, Savage Tournaments, Executive Tour Director, World Poker Tour Speaker:Andy Bloch - Professional Poker Player Jeff Harris - Casino Manager, Commerce Casino Kelley O'Hara - Director of Marketing & Advertising, The Bicycle Casino | ||
| Wednesday, November 17, 2010 | ||
Gold Sponsor: You've heard of the seven deadly sins? Well, they're not always deadly and sometimes can be profitable. Come and hear a noted former casino executive and author explain the things most casinos do right in regards to table-games and how these "sins" can transform your casino with excitement, profitability and success. Speaker: Max Rubin - President, Max Rubin Enterprises | ||
Gold Sponsor: One of the attractions of blackjack is that players can reduce the house edge to less than 1 percent by using basic strategy and playing on games with favorable rules. Advantage players take the legal edge even farther by using shuffle tracking and other methods to further reduce the house edge. At this session, experts will discuss the recent developments in blackjack and how they are used to keep the game profitable for the casino. From 6-5 blackjack and novelty side bets to frequent shuffling and technological advancements, casinos have the tools to combat the advantage players without ruining the game for the average customer. Moderator: C.J. Graham - General Manager, Thunder Valley Resort Speaker:Anthony Curtis - Founder, Huntington Press Rich Tesler - Director of Table Games, Coushatta Casino Resort Jere Walker - General Manager, Long Street Hotel and Casino | ||
Gold Sponsor: It has long been the fantasy of many table game managers to be able to track everything that goes on in their pits. Some systems have promised to deliver this but most have fallen short. At this session, suppliers and operators will discuss the state of the art — rating systems, shufflers, RFID chips and game security — and examine whether one system can deliver on all the promises. Moderator: Jeff Voyles - Chief Executive Officer, Gaming Network Speaker:Prem Gururajan - President, Tangam Systems Arun Rajaraman - Vice President, Systems Engineering, Bally Technologies, Inc. Nathan Wadds - Senior Vice President of Research & Development, Shuffle Master, Inc. Justin Woodard - VP of Global Sales Operations, Gaming Partners International (GPI) | ||
| Wild Card - Luck of the Draw | ||
| This track houses outside-the-box programming of appeal to a wide variety of G2E attendees, often including emerging trends or focused content for specific gaming operators like those in the Racino market. | ||
Moderator: James Rafferty - Vice President of Marketing Peninsula Gaming, Peninsula Gaming Speaker:John Sabini - Chairman, New York State Racing and Wagering Board Ronald Sultemeier - Vice President Strategic Development, Delaware North Companies Gaming & Entertainment | ||
Moderator: Ira David Sternberg - President, IDS Creative Communications, Inc. Speaker:Joe Asher - President & CEO, Brandywine Bookmaking / Lucky's Race & Sports Book Gregory Gemignani - Shareholder, Lionel, Sawyer & Collins Robert Scarpelli - Managing Director, HLT Advisory Inc. | ||
Moderator: Jon Denison - Associate Dean for External Affairs, Cornell University School of Hotel Administration Speaker:John V. Finamore - Senior V.P., Regional Operations, Penn National Gaming, Inc. Janet Gerhard - Account Executive, Maritz Research Suzanne Mellen - Managing Director, HVS Jan Schnabel - Managing Director, Marsh Inc., and Marsh Hospitality & Gaming Practice Leader | ||